Booking & Cancellation Policy
Last updated: June 2026
Appointment & Cancellation Policy
Walk-in and scheduled visits:
We welcome walk-in patients during clinic hours. For planned visits, please call or message us in advance when possible so we can reduce waiting time.
Cancellations and rescheduling:
- If you cannot attend a scheduled appointment, please inform us as early as possible.
- Repeated no-shows without notice may affect priority for future bookings.
Waiting times:
We strive to see patients promptly. Delays may occur during emergencies or high patient volume. Thank you for your patience.
Emergency cases:
Emergency patients will be given priority according to medical urgency.